A WeChat Official Account is a great way for a company to generate brand awareness. Creative content of high quality is necessary to attract audiences. Many companies are using the WeChat as the marketing tool to promote themselves.
In order to succeed with WeChat, we help brands define their communication objectives and always keep this front and center. Our Account Management Services include CONTENT CREATION (articles, pictures, videos etc.), FOLLOWERS MANAGEMENT (auto-reply, direct messages, interactions etc.), BACKEND CONTROLLING and ANALYZING (monthly report) and so on.
The WeChat official account allows business broadcast message like twitter. These notifications are delivered directly to a user's mobile through WeChat. We provide services that will help company design the WeChat broadcast message and get WeChat followers to share the love of your brand with their friends.
You can convert followers into members by using WeChat membership functions. These functions help to create loyalty programs wherein individuals can make use of their unique geo-localized membership cards to team up with the users via their phone number or WeChat ID. This makes it possible for the brands to customize their marketing content, thus highlighting sales promotions to some specific section of consumers.
Customer Relationship Management
Through WeChat, brands can manage the relationship with your customers in a more personal and interactive way.
Collecting Customer Feedback
This can be done through getting users to provide their thoughts or recommendations on new / existing functionalities and products.
Brands can now keep the dialogue open and encourage customers to share their purchasing experiences on WeChat immediately after the transaction.
Direct Messaging with Followers
You can create five distinct types of content, such as audio, text, video, visual and text + visual to respond appropriately to your customers.
Every new follower will get the welcome message once they follow a brand's account.
Reply the users with pre-set message when they send message to brand's account
Brands can set auto-reply messages for keywords.
We help brands defined Interactive Menu. We can create 3 menus at the most. And each menu can be with up to 5 sub-menus. Brands can display up to fifteen menu options that either send a card or open a link.
Through backend, you can view followers’ basic profile data, group followers and add aliases.
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